Where can I get updates and latest notice/information on the library opening hours and such?
New updates are available through the "Latest News" at the library portal. It lists all new updates such the opening hours during trimester break as well as library activities [Related Link]

How can I become a library member?
Library membership form is available at the library. You need to fill up the membership form to borrow books and use our services and facilities. Kindly contact the customer service department for further information on library membership [Related Link]

How can I find a book in the library?
Users can find books in our collection by using the LIBRARY sOPAC (Elite sOPAC). Key in the title/topic regarding to the books and click "Submit Search". Copy the information available under the "holding information" for your reference [Related Link]

How many books can I borrow from the library?
The number of books is varying depending on the USER CATEGORY [Related Link]

How do I hold books?
Hold requests can be made by informing the library staffs via phone call or physically come to the library counter

How about the overdue fines when I late return borrowed books?
Late return fine charges will be calculated as per below tabulation on the first 30 days after the item is overdue. However on the 31st day, the fine charges will automatically described as RM 50.00 and the subsequent days of late return after day 31, another RM 0.50/day will be charged respectively for all items except reference which will be charged RM1.00/day [Related Link]

Can I return borrowed books to any MMU library?
Yes, you can return your borrowed books to any MMU libraries. Kindly inform the Library staff regarding to the status of the borrowed books

What is Red-spot Collections? How many hours can I loan them?
Red-spot collections comprises from textbooks and reference books. Only one item is allowed at a time to be loaned for a period of 2 hours, which is renewable if demand permits. Overnight loan is permitted from 10.00 p.m. onwards. Overnight loan must be returned before 10.00 a.m. the next day.

Can I suggest book titles to be purchased to the library?
Only academicians have the privileged to suggest book titles to the library. However, you can inform/suggest book titles to your lecturer [Related Link]

I would like to donate books to the library. How should I proceed?
The library welcomes you to donate books as a part of the library collection. Kindly contact the customer service department for further information.

I lost a library book. What should I do?
You need to replace the exact title or latest edition of the lost book. Alternatively, you can pay double of the amount of the book plus RM20.00 as stated in the Lost Book Policy. Do consult the Customer Service Department for further information. You need to replace the exact title or latest edition of the lost book. Alternatively, you can pay double of the amount of the book plus RM20.00 as stated in the Lost Book Policy. Do consult the Customer Service Department for further information

What can I do when my University Card is stolen/lost?
All lost or stolen cards must be reported promptly to the Library and Security Department of MMU to prevent unauthorized use of the cards. Card reported as lost or stolen and subsequently found or recovered can only be used by persons with proper identification

How do I register to access online databases?
Registration on online databases is possible via the library portal. Click on the "Online Database" and click on the "Register now" link to fill the "Membership Online Registration Form [Related Link]

What kind of information can I get from the library online resources?
The library provides MMU Digital Theses Online, MMU MBA Theses Full Text, Online Database, Past Year Exam Papers, Endnote X5, as well as Final Year Project (FYP Collections).

How can I access the library online resources/online databases?
Registration of online databases/online resources are accessible through the "Online Database" at the library portal. Key in your University ID (Student ID) as well as you registered password to log-in and click at the "Subscribed, Free & Trial Databases [Related Link]

How can I learn more on the information skills and the online databases subscribed by the library?
Online database guides are available through the library portal. The library provides online databases trainings throughout the year. Kindly contact your librarian for more information [Related Link]

What is EndNote? Where can I get its product key?
EndNote is bibliographic software that helps you to build your citation/references for research. You may get installation manual and product key from Online Database link where we put the manual within the portal [Related Link]

What is Inter Library Loan? How do I request Inter Library Loan?
Inter Library Loan is a loan request when the book that you need is not available at MMU libraries. Inter library Loan request is can be requested via the online form at the library portal [Related Link]

Can I renew Inter Library loan books?
Renewal of Inter Library Loan books depend on the permission of the supplying library. However, you can inform your librarian about the renewal via email.

What is Intra Library Loan? How do I request Intra Library Loan?
Intra Library Loan is a loan request between MMU campus when the requested book is at the other campus and vice versa. Intra Library Loan request can be made through the library portal [Related Link]

Can I renew Intra Library loan books?
Yes, you can renew your intra library loan books by informing the Customer Service Department through phone call and online renewal only for 3 times. Then, if you want to renew, do bring the borrowed books to the library counter

Can I access the internet in the library?
The library is equipped with wireless internet connection. You can bring along your laptop into the library [Related Link]

Who can use Inter Library Loan services?
1. Academician
2.Post-Graduate student
3.Administration staff

Who should paid charges charged for items request, overdue fines and lost book from Inter Library Loan request?
Any charges for the Inter Library Loans have to be paid (if any) by the customer. For overdue fines and lost book for item request through Inter Library Loan services, the charge will depends on the policy of the supplying library