Siti Hasmah Digital Library

Policies

Checked Out & Returned

Members must ensure that items checked out are returned or renewed on or before the due date. Notices sent to the users through e-mail serve only as a reminder and non-receipt of the notices does not absolve any member from paying fines or other penalties as stated in these rules. All books and personal belongings must be presented to the staff or security officer at the library exits whenever required to do so.

Library Right

The library has the right to ask users to leave the building whose behaviour may be deemed as disturbing. Users shall not: Under University Rules and Regulations Part II: Section 4 (i) "contravene or fail to comply with any instruction or requirement by the University Librarian, a member of the library staff or other library employee(s) in respect of the use of the library, its books and other facilities".
Section 29.6- Where a student fails to comply with contravenes any legitimate instruction, direction or requirement given or made by any officer or employee of the university authorized to give or make the same in the University, he shall be guilty of a disciplinary offense

Customer Services Counter

All services at the Customer Services Counter will be closed 30 minutes before the closing time.

Library Membership

Library memberships may be applied through online or at the library Customer Service Counter

Lost or Stolen Cards

All lost or stolen student/staff cards must be reported immediately to the library and Security Division to prevent unauthorized use of the cards. Cards reported as lost or stolen and subsequently found or recovered can only be used by individuals with proper identification

Changes of Name/Address

Cardholder is responsible to notify the library for any changes of name, phone number and address. This can be done through phone call, e-mail and online forms

Authorization

Library cards are non-transferable. Cardholders are responsible for all transactions recorded on their names

Deliquency

If an overdue item is not returned, apart from having to pay the fines, the borrowing privileges will also be suspended after one month from the due date. The suspension will remain in effect start from report date until the item is returned or replaced within one month. All fines must be cleared before privileges can be restored

Responsible For The Materials

Library user is responsible for any item whether it is lost, damaged or overdue. Loaning items to other users has no effect the responsibility of the borrowing person

Penalty

A penalty will be imposed to the library members who breach the Library rules and regulations

Type Of Offence	Disciplinary Action
Smartcard must be displayed as stated in the university rules and regulations. Student with temporary ID are advised to present their IC (Identity Card) upon entering into the library.	--
Library membership privileges are not transferable. It is serious offence for those who are using the other users card for any of library transactions.	--
Smart card, when lost, must be reported immediately to the Security Office and Customer Services Counter. The Library will not be responsible for loans made via the Self-Check Out Systems.	--
Vandalism (Tearing, cutting, scribbling, tempering of library assets, remove any library furniture and equipment from its original place)	Suspended from loan privilege for one semester and subjected to the university disciplinary board actions.
Stealing of library materials and assets	Suspended from loan privilege for one semester and subjected to the university disciplinary board actions.
Hacking/ Vast downloading activities (OPAC, Digital Library System, Document Imaging System, Online Databases, Online Journals, Library Homepage, other Library electronic contents. Accessing undesirable Internet sites and downloading, chatting, email, printing and circulating undesirable materials are strictly prohibited.	Suspended from loan privilege for one semester and subjected to the university disciplinary board actions.
Not adhere to the copyright, photocopying laws, rules and regulations	Refer to the Copyright Act
Using handphone in the library	Suspended from loan privilege for two weeks
Not returning library books or materials if requested by the library	Suspended from loan privilege for two weeks
Making noise/distraction in library	Suspended from loan privilege for two weeks
Smoking, food and drinks are not allowed in the library.	Refer to the University Act
Users of the library should be appropriately attired as stated in University Rules and Regulations.
Bags, helmets, umbrellas, rain coats and packages are not permitted to be brought in to the library except for handbags (20cm x 10cm) , Laptop bag (with laptop inside) and files. It must be left in the pigeon holes or lockers provided in front of the library at the user's own risk
Reservation of a seat is not permitted. Other users have the right to have the seat if it is left vacant for more than 15 minutes.	Suspended from loan privilege for two weeks.
Installing or using own extension wire plug are strictly prohibited as to ensure the safety of user's life , library assets and equipments, users who being caught using own extension wire plug will be fined. Reminder : Power plug point are for charging laptop only	Fine : RM 50.00

When a member is caught for breaching the library rules and regulations, an immediate action will be taken. Members will be issued with a recall notice and all materials must be returned immediately whether it is due or not. Suspension must be served during trimester. If members are debarred at the end of one trimester, they are not allowed to borrow for a period during the following trimester.
Members will face the Disciplinary Board of MMU.This policy also applies to all category members.The Library reserves the right to add, delete or amend terms and conditions in respect of the enforcement of penalty points at any time and from time to time.

Note:

The library reserve the right to add, delete or amend these terms and conditions at any time and from time to time and prior written notice of the same in such form and manner determined by the library shall be given to the library user . Please refer MMU LIBRARY POLICY for detail