1) Institutional Administrators

• • Create, manage, suspend, and deactivate user accounts in accordance with these Guidelines.
• • Ensure correct role assignment (Instructor vs. Student).
• • Maintain accurate and updated user records.
• • Monitor account usage at the institutional level.
• • Act immediately upon detection or suspicion of misuse.

2) Instructors

• • Use Turnitin exclusively for institutional academic and research purposes.
  • Ensure submissions belong to enrolled students or supervised research.
  • Maintain confidentiality of login credentials.
  • Refrain from sharing access with students, colleagues, or third parties.

3) Students

• • Access Turnitin only through officially assigned Student accounts.
  • Submit only their own academic work related to enrolled courses or research.
  • Never use Instructor accounts under any circumstances.

1) Instructor Accounts

• • Only academic staff and authorized personnel are eligible to apply for an instructor account. Accounts will be issued exclusively to permanent or contract academic staff, as well as officially authorized personnel.
• • New Instructor must request an account from the Turnitin administrator. Please fill in this registration form (https://forms.office.com/r/HNQXHtgXMc).
• • Registration of Turnitin accounts/licenses by academic staff, lecturers, or supervisors must use the official MMU email (domain@mmu.edu.my) to prevent misuse of accounts by other institutions. The library reserves the right to reject and cancel registrations that do not use the official MMU email.
• • Only one Instructor account per individual is permitted.
• • The instructor is responsible for registering and creating classes and assignments.
• • Instructors must provide Class ID and Class enrollment passwords to their students.
• • The instructor is fully responsible for student activities within the class created. This includes setting Account Settings and Class Settings. The instructor is also responsible for determining the similarity index and AI writing report percentage in accordance with faculty academic policies or guidelines.
• • The Class ID created with student enrollment is only allowed maximum for one (1) trimester. If the submission process is finished earlier, Instructors need to expire the class by editing the class end date or delete the class to accommodate student needs during peak workload periods.
• • The instructor must ensure that each class created in Turnitin does not exceed three (3) months for self-submission checking.
• • Sharing of Instructor credentials with students is strictly prohibited.
• • Instructors are not allowed to activate the Quick Submit button as it may affect the original template settings.
• • Submission ID/ paper ID is required for the deleting process in the Turnitin system.
• • The instructor must ensure to inform Institutional Administrators (MMU Library) of accounts deactivation prior to HCM or faculty clearance in case of retirement, resignation or end of contract with MMU.
• • Re-issuance of accounts to previously suspended users requires prior Chief Librarian approval.

• 1.1) Standard Naming Conventions for Turnitin Class ID
• The instructors are advised to use a standard naming convention for Class ID in Turnitin. This is important of the following reasons:
•  
• 1. Easy Identification- Helps lecturers and administrators quickly recognize the class (e.g., subject, semester, year).
• 2. Efficient Class Management- Makes it easier to organize, track, and manage many classes across faculties or departments.
• 3. Prevents Duplication & Errors- Reduces the risk of creating duplicate or wrongly labelled classes.
• 4. Scalability & Long-Term Use- A standard convention remains useful as the number of users and classes grows over time.
•  
• Full Example
  [Year]- [TermID]-[ [FacultyCode]-[CourseCode]
•  

• 2026-2610-FCM-MCT1013

2) Student Accounts

• • Issued for a defined academic timeframe only.
  • Only one account is permitted per user, and it must be registered using an official MMU or TMR&D email address (domain@student.mmu.edu.my or domain@tmrnd.com.my) to access Turnitin via classes created by lecturers or authorized personnel.
  • Access for registered Turnitin users must be revoked upon completion of the course, project, or service, as well as upon graduation or withdrawal.

1. If the Turnitin admin system detects misuse of the software by an instructor, the library reserves the right to report the matter to relevant parties. The library is also responsible for suspending the account from using Turnitin.
2. The library is responsible for deleting inactive user accounts (prior to the enforcement of these regulations) to allow other users the opportunity to use Turnitin.
3. The library reserves the right to delete Instructor accounts of staff who have retired, completed their contract, or resigned from the university.
4. Users are advised to keep document receipt information containing the Paper ID/Submission ID for each check conducted.
5. Requests to delete documents in the Turnitin system must be made through the instructor account only.
6. Permanent deletion requests only apply to papers that are submitted to the repository.
7. Guidelines to delete paper submissions from Turnitin, (https://guides.turnitin.com/hc/en-us/articles/23453068441613-Requesting-the-deletion-of-submissions).
8. Instructors or students who have registered but forgot their password only need to reset the password.
9. The MMU library acts as an intermediary between MMU Turnitin users and the Turnitin service administrator regarding requests to delete document content or written materials.
10. The library is not responsible for any file loss within classes created in Turnitin.
11. The library is responsible for conducting further investigations based on any findings of system misuse by Turnitin users among MMU members.

• • Submissions on behalf of third parties, foreign institutions, or commercial entities.
• • Paid plagiarism or AI-detection services.
• • Automated or bot-like submission behavior.
• • Credential, Class Enrolment ID and password sharing with external users.
• • Use of Turnitin license for commercial purposes.