Siti Hasmah Digital Library

FAQs : Similiar Topic

I filled in the online registration form but for more than a month now my registration has not been approved.Each time i try to login it says ID not yet approved.When i tried to register again it said i ahve already been ragistered.Please help because i really need access to papers that have been posted there
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#153 Kindly fill up the form attached and submit to the library counter for registration and approval purpose. Download manual here :http://vlib.mmu.edu.my/webdb/onlineforms/files/153.pdf regards, Multimedia University Library

i am hojat mousapour and i previously studied in MMU universities . now , i want to use of out -campus plese help me
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#173 It seems that you are using other student user ID. For your information only library member are allowed to use the out campus access service regards, Multimedia University Library

I would like to renew two book that I been borrowed
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#38 Hello and Good day. All renewal process need to be done via Library Catalogue at http://mmuopac.mmu.edu.my:8080/. You may also call our library counter 06-2523493(Melaka) or Yahoo Messenger us at vlibmelaka@yahoo.com. Thank you. Download manual here :http://vlib.mmu.edu.my/webdb/onlineforms/files/38.pdf regards, Multimedia University Library

I have been trying to log in to system with my id and password buy the system says that my account has been expired. How can I renew my account? I would appreciate any kind of help. Thank You.
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#150 KINDLY CONTACT THE LIBRARY COUNTER 03-83125852 regards, Multimedia University Library

Dear Sir/Madam, I had faced some problem downloading the past year question of Business Law (BAC2614) Trimester 1 year 2011 / 2012. I hope that you can look into it as it is one of the latest past year available. Thank you very much. Best Regards, Kai Ming.
Dear Kai Ming, Please take note that you enter the subject code for the past year exam paper that you requested for correctly. There must be a space between alphabet and the number like below as an example: BAC 2614 Please try again and if you still facing the same problem, kind revert back to us. Thank you.

Morning, I have received just received 2 overdue email for the book that I have returned on Sunday morning. Because I left in a rush that day I am not sure if that book is checked out from the system. Can you help to verify this?
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#375 Books returned / Borrowed are under user responsibility. All books returned must be trough Library staff at the counter. Any book borrowed and returned through the correct medium are recorded. Any fines occurred need to be cleared by the user itself whom been finalized. Your fines in your account is RM1.40. Kindly make the payment at the libray counter. http://vlib.mmu.edu.my/library/fine_lost.php regards, Multimedia University Library

Dear Sir/Madam, I have these books that I do not need any more and I wonder whether I can give them to library or not: 1- Money Sense by AKPK 2- Structuring Data and Building Algorithms by Ian Chai 3- Electric Machinery and Power System fundamentals by Chapman 4- Engineering Mathematics Vol 2 By Tan Wooi Nee 5- Fundamentals of Applied Electromagnetics by Ulaby
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#370 If you are interested to donate all these book, you can send it to the library service counter and fill out the form as attached or you can get the form at library counter. Thank you. Download manual here :http://vlib.mmu.edu.my/webdb/onlineforms/files/370.pdf regards, Multimedia University Library

May I know what is the fine overdue books borrowed from the library? May I know if there is any structure issuing the fine? I had borrowed two books from the library and the books are supposed to be due on the 02/01/2013. But, when I return the book today. The counter told me that I have to pay a total fine of RM98.56 for two books. May I know what is the total amount chargeable for over due books? Is there a different rate for charging overdue books? Please do advise. Thank you Teh Pang Wui
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#367 FINES Fines will be accrued from the actual day the item is overdue. No grace period is provided. Exceptional is given to post-graduate students, distance education, where there is a seven-day grace period. A grace period is an amnesty period, not an additional loan period. Fines imposed are as follows: OVERDUE FINE Late return fine charges will be calculated as per below tabulation on the first 30 days after the item is overdue. However on the 31st day, the fine charges will automatically described as RM 50.00 and the subsequent days of late return after day 31, another RM 0.50/day will be charged respectively for all items except reference which will be charged RM1.00/day. for detail information kindly visit our library website: http://vlib.mmu.edu.my/library/fine_lost.php regards, Multimedia University Library

Dear Sir/Madam, i am an international student, i am looking for internship program, may i ask if it is possible that i apply for internship program in library? i am currently studying international business and my CGPA is 3.37. if it is possible can i send my resume and documents to you ? Thank you very much Best regards.
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#343 Dear Mehdi, Thank you on your interest. Internship program in library are meant for student from Faculty of Library Science/Information Management to be train as professional librarian. So I believe you need to look for similar field/program when you apply for internship program in any company or institution. All the best! regards, Multimedia University Library

I would like to compliment the library staff for the efficient manner and also the efforts to provide a quality service. This is regarding to reply from the library helpdesk center which is absolutely helpful.Thanks.
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#342 Dear Ms/Mr KOH CHUN YIK, Thanks for you compliment. We always try our best in giving the best and excellent services to our user. In the future if you see any changes that we need to improve or provide, feel free to inform us. The more you tell us, the more we getting know about you. Thank You Very Much. Download manual here :http://vlib.mmu.edu.my/webdb/onlineforms/files/342.pdf regards, Multimedia University Library

I cannot login using my username and password. And the password sent is to an invalid email. Can you help to reset the login information?
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#337 Your account has been approved please try to login again.. regards, Multimedia University Library

Dear Sir/ Miss i got a problem to log in, i cant access it. have tried several times n i think both username and password are correct. Glad to hear from you soon since i need to find journals for my assignment, Thank you Regards, Rika
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#322 Your status in MMU is graduated and your membership has already expired and no longer active. Therefor you are unable to log in. Download manual here :http://vlib.mmu.edu.my/webdb/onlineforms/files/322.pdf regards, Multimedia University Library

can i renewal online?
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#278 Yes. You may do online renewal either YM us at vlibmelaka@yahoo.com, telephone library counter 06-2523493 or Online renew using our system available as per link provided http://mmuopac.mmu.edu.my/auth/login. Please ensure renewal can only be done 3 days before due date and user must not have any outstanding fines in his/her account. Maximum time for renewal is three. Thank you. Download manual here :http://vlib.mmu.edu.my/webdb/onlineforms/files/278.pdf regards, Multimedia University Library

Dear Sir/miss, I just come to notice there were 4 books in my account overdue on 19 July. Due to this overdue, I am blocked for online renewal of my remaining books which are going to overdue today(22 July). It is very sorry for delivering this overdue issue. For your information, I am currently doing my industrial training from 8 am till 5.15 pm. By the time I reached MMU, the library will be closed (during the midterm break). I understand I am obliged for fines due to the overdues but I hope that can be unbarred from online renewal system as I am not able to go to library during library opening hour in this mid term break. Perhaps, I can bank in the fines to library account to clear my fines. Thank you.
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#266 Hello and Good day, Your book has been renewed but you got outstanding fines total RM 6.00. Please make settlement for that particular amount in order to clear your account from block. Thank you. Download manual here :http://vlib.mmu.edu.my/webdb/onlineforms/files/266.pdf regards, Multimedia University Library

i want to clarify that can we mmu student wear sandal and knee length pant into the library after 5.30p.m????
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#246 Please refer latest Student Hadbook session 2012/2013 page 61. No 29 (b)No student shall wear shorts or hot pants or Bermuda shorts within the university and 29 (d)No student shall wear slippers or flip-flops in all academic and administration buildings at all time. Thank you Download manual here :http://vlib.mmu.edu.my/webdb/onlineforms/files/246.pdf regards, Multimedia University Library

Library is warm and not comfortable. Kindly switch on enough air conditioner! date: 29-4-2012
Hello and Good day, Dear Lim Kim Kheng, Thank you for highlighting this matter. For your info, air conditioner in the library is centralized and controlled by FMD department. We will forward this matter to FMD department for their concern. Thank you. regards, Multimedia University Library

Dear sir, Hello,i from diploma to degree, my new ID still cannot login (me already go library to change my ID to new ID), so i need to use my diploma Id to login.Please help solve this problem. Another problem is sir can upload BET 2014(business Ethics) pass year paper, me still cannot find in system. Thanks Regards, HUI KEE
Dear Sir/Mdm/Ms/Student, REFERENCE No.:#176 Kindly be inform your account has been renewed. Please make sure that you put space between alphabet and number of the subject code. For example; BET 2014. Thank you. regards, Multimedia University Library